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8 collections covering everything from getting started to advanced troubleshooting. Pick a topic to dive in.
How To
Step-by-step guides for the common tasks and setups you’ll run into.
Website Design
Designing, building and getting your WordPress site looking just right.
Web Hosting
Hosting, DNS, SSL and everything that keeps your site online and fast.
Domain Management
Registering, pointing, transferring and managing your domain names.
Cyber Security
Staying safe online — 2FA, malware, hardening and best practice.
Support
Working with us, your account, and getting a real person to help.
SEO
Getting found on Google and improving your search rankings.
Website Maintenance
Updates, backups and the upkeep that keeps your site healthy.
Browse all articles.
All 68 guides, filterable by topic — or use the search above to jump straight to an answer.
Adding & amending a blog post in your WordPress website
Adding & amending a page in your WordPress website
Adding & amending a product in your WordPress Online Shop (WooCommerce)
Adding & amending a variable product in your WordPress Online Shop (WooCommerce)
An introduction to Gutenberg; WordPress’ native block builder
Logging into your WordPress website
Managing your menu(s) within your WordPress admin panel
Navigating the WordPress admin dashboard
Optimising Images For Your Website
Our top 7 tips on using Gutenberg for beginners
Sending passwords securely with PrivateBin
The essential guide to managing and adding Users in your WordPress website
What is WooCommerce?
What is WordPress?
Difference between web design and web development
How long does a website design project take?
How much does a website cost?
Is WordPress right for your business?
Top 5 problems (and solutions) with WordPress websites
Website launch checklist
What is a Content Management System (CMS)?
What is our web design process?
What platforms do we build and create websites with?
What web design path is right for me? To build a website myself or have it professionally built?
What will my website look like?
Why does professional web design cost so much?
How do I move my current website to your hosting platform?
How fast your website should load, why, and what you can do about it
How much will your web & email hosting cost?
What are the main types of hosting providers?
What downtime can I expect with a website migration?
What is a website migration?
What is Visual Regression Testing?
What is website hosting?
What websites do you host?
What will happen to my business emails?
Will I lose any files or functionality during a migration?
Will my website be secure on your platform?
How do I change DNS records or nameserver settings?
How do I transfer or register a domain?
Should I move my domain to another provider?
Transferring a domain away from Prystine
What is a domain?
Why do I need a domain?
How can I allow-list your IP addresses?
Setting up 2FA (2 Factor Authentication) on your website
What is a Human Firewall?
What is Phishing?
What is Social Engineering?
Are you getting too much spam?
Caching – What is it? How does it effect my website?
How do I add my email account(s) to my mail client?
How do I set up an email signature?
How to clear your cache and cookies
I’ve got an issue with my website, what do I do?
Managing your email(s) account
Transferring a domain to Prystine
Using our Control Panel
What are your email settings?
What optimisation is performed on our client’s websites?
Where can I find the latest information about any disruption on my website?
What is SEO?
Why content is King or Queen
Will my website be found on the first page of Google & other search engines?
What do your maintenance packages involve?
What is website maintenance?
What websites need maintaining?
Why do you need website maintenance?
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