Skip to content
  • About
  • Services
    • Website Creation
    • Software Development
    • WordPress Hosting
    • Domains
    • Site Maintenance
    • WordPress Training
  • Portfolio
  • Free Resources
    • Our Blog
    • Knowledge Base
    • Free Website Audit
  • Contact
  • 01235 364545
  • hello@prystine.co.uk
PROJECT ENQUIRY
Prystine
  • About
  • Services
    • Web Creation

      Custom WordPress development from local experts.

      • Website Creation
      • Software Development
    • Hosting

      Ultra-fast & reliable managed WordPress hosting.

      • Managed WordPress Hosting
      • Domains
    • Support

      We're here to help you with your WordPress website.

      • WordPress Training
      • User Awareness Training
  • Portfolio
  • Resources
    • Our Blog

      Our tips, tricks and advice on all things to do with web design, web & email hosting and website maintenance.

      View Blog Posts

    • Knowledge Base

      Useful articles & support documents related to our web design, maintenance and hosting services.

      View Knowledge Base

    • Free Website Audit

      Use our online website auditing tool to run various diagnostics & tests on your website.

      Audit My Website

  • Contact
PROJECT ENQUIRY
Prystine

Knowledge Base

How To

  • The essential guide to managing and adding Users in your WordPress website
  • Our top 7 tips on using Gutenberg for beginners
  • An introduction to Gutenberg; WordPress’ native block builder
  • Sending passwords securely with PrivateBin
  • Optimising Images For Your Website
  • Adding & amending a variable product in your WordPress Online Shop (WooCommerce)
  • What is WooCommerce?
  • Adding & amending a blog post in your WordPress website
  • Managing your menu(s) within your WordPress admin panel
  • Navigating the WordPress admin dashboard
  • Logging into your WordPress website
  • What is WordPress?
  • Adding & amending a product in your WordPress Online Shop (WooCommerce)
  • Adding & amending a page in your WordPress website

Support

  • How to clear your cache and cookies
  • What optimisation is performed on our client’s websites?
  • Caching – What is it? How does it effect my website?
  • Using our Control Panel
  • Transferring a domain to Prystine
  • Sending passwords securely with PrivateBin
  • Are you getting too much spam?
  • Where can I find the latest information about any disruption on my website?
  • I’ve got an issue with my website, what do I do?
  • Managing your email(s) account
  • What are your email settings?
  • How do I add my email account(s) to my mail client?
  • How do I set up an email signature?

Website Maintenance

  • What is Visual Regression Testing?
  • Where can I find the latest information about any disruption on my website?
  • Why do you need website maintenance?
  • What is website maintenance?
  • What do your maintenance packages involve?
  • What websites need maintaining?

Web Hosting

  • What is Visual Regression Testing?
  • What optimisation is performed on our client’s websites?
  • Caching – What is it? How does it effect my website?
  • Where can I find the latest information about any disruption on my website?
  • What is a website migration?
  • What are the main types of hosting providers?
  • What is website hosting?
  • How much will your web & email hosting cost?
  • How fast your website should load, why, and what you can do about it
  • Will my website be secure on your platform?
  • What will happen to my business emails?
  • What downtime can I expect with a website migration?
  • What websites do you host?
  • Will I lose any files or functionality during a migration?
  • How do I move my current website to your hosting platform?

Website Design

  • Is WordPress right for your business?
  • Website launch checklist
  • Why does professional web design cost so much?
  • What web design path is right for me? To build a website myself or have it professionally built?
  • Top 5 problems (and solutions) with WordPress websites
  • What is a Content Management System (CMS)?
  • What platforms do we build and create websites with?
  • How much does a website cost?
  • How long does a website design project take?
  • What will my website look like?
  • What is our web design process?

SEO

  • Why content is King or Queen
  • What you can do to boost your website’s search engine ranking, without coding!
  • What is SEO?
  • Will my website be found on the first page of Google & other search engines?

Domain Management

  • Why do I need a domain?
  • What is a domain?
  • How do I change DNS records or nameserver settings?
  • How do I transfer or register a domain?
  • Should I move my domain to another provider?

Cyber Security

  • How can I allow-list your IP addresses?
  • Setting up 2FA (2 Factor Authentication) on your website
  • What is Social Engineering?
  • What is a Human Firewall?
  • What is Phishing?

What do your maintenance packages involve?

While each website maintenance package we offer is tailored to the business’ needs and type of website they have, there are aspects we include as standard. To give you an idea as to what our maintenance packages involve, we’ll run through the key areas that are included as standard. Namely, the following:

  • Updating of software,
  • Protecting and monitoring against hackers,
  • Backing up to a secure location.

Before we go further, you may find the following articles around website maintenance useful:

  • Why do you need website maintenance?
  • What is website maintenance?

Updating of software #

This is keeping the core software of your content management system (CMS), and external software (plugins & themes) up to date.

So regularly logging in, carrying out the updates and making sure they were applied to the site without any errors.

Protecting and monitoring against hackers #

With all our maintenance plans we install firewalls, monitor for suspicious activity and actively prevent brute-force attacks.

Backing up to a secure location #

We run regular website backups to a remote and secure location (Dropbox) for all our maintenance clients.

Extras #

Our more advanced packages can include design retainers for those businesses wishing to expand or grow their website over time.


Have a question about our maintenance packages or what’s involved? Please get in touch.

Updated on 21 July 2020
Table of Contents
  • Updating of software
  • Protecting and monitoring against hackers
  • Backing up to a secure location
  • Extras

Contact us

Contact our team to today!

  • 01235 364 545
  • hello@prystine.co.uk
  • Barberry Dr, Didcot, OX11 6JY
  • Mon - Fri: 9AM - 5PM

Core services

  • Website Creation
  • WordPress Hosting
  • Site Maintenance

Add-on services

  • Domains
  • WordPress Training
  • User Awareness Training

Support

  • Request Support
  • Customer Portal
  • System Status

Company

  • About
  • Sustainability
  • Contact

Resources

  • Our Blog
  • Knowledge Base
  • Free Website Audit

Policies

  • Privacy Policy
  • Terms of Use
  • Cookie Policy

Prystine has a 5 star Google rating Prystine Web Solutions Ltd is Cyber Essentials Certified Prystine Web Solutions Ltd is a Termageddon Certified Partner We plant trees with Ecologi

All prices exclude VAT and are in Pound Sterling (£).
Please note, we may receive a commission when you click links on our site to external companies.

© 2023 Prystine Web Solutions Ltd | Site Map | Company No. 12513859 | VAT No. 421 6747 03 | Designed by us, of course! | Visit our sister brand: Quotify