Before we begin you may find these articles helpful:
- Adding your email account to your mail client (e.g. Outlook)
- Settings up email signatures
- Our email settings (storage quota, security etc)
This article looks at how you can manage your email account(s) with us. Largely we’ll be talking about the settings in webmail (stackmail.com) and what you can do.
If you have any issues, please do not hesitate to contact our support team.
From our webmail you can carry out some basic administrations duties on your email account(s) such as adding auto responders, creating rules and changing passwords.
Auto responders #
Auto responders, or auto replies are commonly used to add ‘Out of Office’ replies to email accounts.
To add an auto responder, you need to login to webmail using your email address & password, navigate to Settings > Vacation. Once there, you can toggle between ‘enable’ and ‘disable’, add an email subject, body text, start and end times and add any any forwarders if you wish.
Please allow 30 minutes for changes to take place.
Creating mailbox rules #
Rules are used to help administer your mailbox, for example you can create rules that will move email’s that contain “XYZ” in their subject to folder “ABC”. Or flag all emails sent from [email protected].
To change your password, you need to login to webmail using your email address & password, navigate to Settings > Filters. Once there, you can add a rule, and decide what actions are needed.
Changing password #
It’s advised that you change your password regularly as a good security practice.
To change your password, you need to login to webmail using your email address & password, navigate to Settings > Passwords. Once there, you can reset your email password.
Similarly to adding an auto responder, please allow 30 minutes for changes to take place.