When changing web hosts you will have to option to move your email account(s) over to our platform.
Keeping the same accounts #
We will replicate what you currently have on your ‘old’ hosting platform to our platform. For example:
- We will ensure [email protected], [email protected] e.t.c. is set up on our platform for consistency within your business.
The migration of data & back ups #
Providing we are migrating from either Outlook.com, Gmail or an IMAP protocol account*, we can take care of the mail data migration behind the scenes, this is so you will not lose any emails during the move.
If not, we can help you to take local backups on your machine depending on your mail client**.
*If you unsure what email account type or protocol you’re running, get in touch and we can help you find out.
**If you unsure what mail client (e.g. Outlook, Thunderbird) you’re running, get in touch and we can help you find out.
The switch to our server #
When the appropriate emails have been replicated on our server and the mail data is migrated or backed up we will make the DNS record change on your domain. This will ‘turn off’ the emails you have with your ‘old’ hosting company and make them live on our server.
Next, we can help set the emails up on your PC/Laptop/phone.
We provide a webmail free of charge for all our clients to use as they please.
What if you don’t want to move your emails? #
You can keep your emails hosted on your original platform should you wish, we’ll just make sure the DNS records reflect that.