Trust is a very important factor in all businesses. It’s one of the main reasons we choose to do business with the people we choose. Essentially, it comes back to a key question of: “do I trust you to do a good job?” and if the answer is no, it’s unlikely you’ll be engaging with them.
So, how do you know which web designer to trust? Below we share some practical advice and guidance that will help you decide on the right, trustworthy web designer.
What you should look out for
1) Reviews
Plain and simple, but read their reviews. These are the past experiences of their clients and will give you a great idea of the services they provide.
You’ll often find reviews either located on their website, perhaps on a ‘testimonials’ page or on sites such as Google, Facebook, Yell and/or TrustPilot.
2) Word of mouth
If they came recommended by a friend or family, it’s likely they’ve gained a good foothold on your trust, and rightly so. Word of mouth is one of the biggest and best forms of marketing for local (and national) businesses.
But better yet though, ask yourself, do you like the website of the friend or relative who recommended the designer?
3) Portfolio
The two things you’ll want to look out for in their portfolio is:
- Do they have a decent number of projects on display? I.e. not just one or two but a good selection.
- And, do you like the look and feel of the websites in their portfolio?
4) Speak to them
Pick up the phone and give them a call. You’ll soon realise if they’re trustworthy by the vibes you pick up on and also if they’re the right fit.
Have a think on the following:
- Are they friendly, approachable and knowledgable?
- Are they asking good, fact finding questions or just bombarding you with technical jargon?
- Are they offering advice and other helpful info?
What to do when you’ve found a trustworthy designer?
Hold on to them!
There are a lot of web designers and developers around ranging in skill, creativity and reliability. If you’ve found a trustworthy, reliable and skilled web developer, hold on to them.
We hope to have helped you answer the question: “How do you know which web designer to trust?”. If you have any questions or thoughts on this topic, please do get in contact, we’d love to hear from you.
